Terms & Conditions

Effective Date: 02 October 2026

These Terms & Conditions ("Terms") govern your use of the vivasayilinks website and mobile applications (together, the "Services"), through which vivasayilinks ("we", "us", or "our") offers fitness memberships and related services. By registering for or using the Services, you agree to these Terms.

1. Acceptance of Terms

By creating an account, logging in, or otherwise using the Services, you confirm that you accept these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

2. Account Registration & Eligibility

Accounts are created and accessed using OTP (one-time password) verification sent to your mobile number. You are responsible for keeping access to your registered mobile number secure, and for all activity that occurs under your account. You agree to provide accurate registration and profile information.

3. User Responsibilities

• Keep your profile and contact information accurate and up to date.
• Do not share your OTP or allow another person to access your account.
• Use the Services only for their intended purpose — managing your fitness membership and related features.
• Follow any health, safety, or facility rules set by the branch you visit.

4. Branch & Staff Responsibilities

vivasayilinks and its branches are responsible for the accuracy of the facility information, membership packages, pricing, and schedules published through the Services, and for honouring the memberships purchased through the Services. Day-to-day services such as training, coaching, and facility access are provided at the branch you join.

5. Memberships

A membership is activated or renewed once its associated payment is successfully processed and confirmed. The specific benefits, duration, and pricing of a membership are those shown for the package you choose. We may send renewal reminders as a courtesy; it remains your responsibility to renew before expiry to avoid interruption of access.

6. Wallet

Where a wallet is available in your account, it is an in-app credit balance used to pay for supported purchases within the Services. It is not a bank account or deposit, and wallet balances cannot be withdrawn to a bank account or to the original payment method.

7. AI Features

Where AI features such as workout plans, diet plans, or chat are available in your account, they provide general, automatically generated fitness and nutrition guidance based on the information you provide. They are intended for general informational purposes and are not a substitute for professional medical, nutritional, or fitness advice. Consult a qualified professional before starting any new workout or diet programme, especially if you have a medical condition.

8. Payments

Payments made through the Services are processed by a third-party payment service provider. By making a payment, you also agree to that provider's applicable terms for the transaction. You must not attempt duplicate, fraudulent, or unauthorised transactions.

9. Prohibited Activities

• Impersonating another person or misrepresenting your affiliation with vivasayilinks or any of its branches.
• Misusing the OTP/authentication system or attempting to access another user's account.
• Interfering with, disrupting, or attempting unauthorised access to the Services or their underlying systems.
• Scraping, reverse-engineering, or reselling access to the Services without authorisation.
• Uploading unlawful, infringing, or abusive content.

10. Intellectual Property

The vivasayilinks name and logo are the property of vivasayilinks. The website, mobile applications, and underlying software are the property of vivasayilinks or its licensors and technology providers. These Terms do not grant you any rights to that intellectual property beyond your personal, non-transferable use of the Services.

11. Third-Party Services

The Services rely on third-party providers for payment processing, push notifications, and SMS/WhatsApp messaging (OTP and alerts). Your use of features that rely on these providers is also subject to their own terms and policies.

12. Suspension & Termination

We may suspend or terminate your access to the Services or to a specific membership if these Terms are violated, if fraudulent or abusive activity is detected, or as otherwise required to protect the Services, their users, or our branches.

13. Limitation of Liability

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, vivasayilinks is not liable for indirect, incidental, or consequential damages, or for injuries or outcomes arising from physical activity undertaken based on AI-generated or trainer-provided plans.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Services or applicable law. Any updated version will be published through the Services with a revised effective date. Continued use of the Services after an update constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of India, without regard to its conflict of laws principles.

16. Contact Information

If you have questions about these Terms, please contact us using the details on our Contact & Support page.

Business: vivasayilinks