Privacy Policy
Effective Date: 02 October 2026
1. Introduction
This Privacy Policy explains how vivasayilinks ("we", "us", or "our") collects, uses, stores, and protects information when you use our website, mobile applications, and related services.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect information that you provide when you:
- Create or access an account
- Book or use fitness and related services
- Contact our support team
- Make payments or request refunds
- Use features available through our website or mobile applications
This information may include your name, mobile number, email address, booking information, transaction information, and other information necessary to provide our services.
3. How We Use Your Information
We may use collected information to:
- Create and manage your account
- Provide fitness and related services
- Process bookings and payments
- Communicate with you about your account and services
- Provide customer support
- Maintain security and prevent fraud or misuse
- Improve our services and user experience
- Comply with applicable legal and regulatory requirements
4. Payments
Payments may be processed through third-party payment service providers. We do not intend to store complete payment card information on our systems. Payment information may be handled directly by the applicable payment provider according to its privacy and security practices.
5. Sharing of Information
We may share information with service providers and technology partners where necessary to operate our services, process payments, provide communications, maintain infrastructure, or comply with legal requirements.
We do not sell your personal information for monetary consideration.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information associated with your account.
You may contact us using the support details provided on our Contact & Support page.
9. Cookies and Similar Technologies
Our website or applications may use cookies and similar technologies to maintain sessions, provide functionality, improve performance, and understand how our services are used.
10. Children's Privacy
Our services are not intentionally directed toward children where use would be prohibited by applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published through our services with a revised effective date.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us through the Contact & Support information published on our website.
Business: vivasayilinks